Foreword by the Management Board
We are pleased to present to you our 2021 annual report, in which we account for our financial and non-financial performance.
Vesteda is a service-oriented institutional residential investor with a large and varied portfolio of homes in attractive neighbourhoods in the Netherlands.
Note: Direct return and capital growth might not add up to total return as a result of time weighted averages on a monthly basis.
Strategy and long-term objectives
Vesteda invests the pension savings and insurance premiums entrusted to it by institutional investors, such as pension funds and insurance companies, in sustainable Dutch residential real estate for middle-income tenants.
In 2021, society faced the second year of dealing with the consequences of COVID-19 pandemic. The impact of government measures and high levels of uncertainty resulted in fragile market conditions.
Focus on tenant satisfaction
Our goal is to be seen as the best landlord in the Netherlands. Therefore, we listen to the feedback from our tenants, to make sure that they feel at home with Vesteda.
A service-oriented organisation
A key priority for Vesteda is to deliver high quality service and we are creating a truly service-oriented culture within Vesteda to improve this.
Thanks to the cooperation between the various Vesteda departments and our in-house property management, we can identify impending payment problems among our tenants at an early stage.