Foreword Management Board

It is our pleasure to present you with our annual report for 2019. In this report, we account for our performance in 2019, in both financial and social terms, and report on how we intend to realise our ambitions for the future.

About Vesteda

Vesteda is a service-oriented institutional residential investor with a large and varied portfolio of homes in attractive neighbourhoods in the Netherlands.

Portfolio overview

Key figures

Note: Direct return and indirect return might not add up to total return as a result of time weighted averages on a monthly basis.

Strategy and long-term objectives

Vesteda has defined a clear vision framework, consisting of a purpose, mission, vision and core values.

Market developments

Source: Vesteda

Introduction

The demand for rental homes remained high in 2019. Due to the successful (re)letting of our standing portfolio and newly-acquired properties, we were able to achieve an occupancy rate of 98.4% in 2019, compared with 97.5% in 2018.

Focus on tenant satisfaction

At home with Vesteda: that is our mission. We constantly ask ourselves if we are doing the right things and we listen to the feedback from our tenants.

Tenant satisfaction surveys

Together with our tenants, we want to create an environment in which they feel at home.

Units

The total number of residential units was 27,290 at year-end 2019, a 2% decline compared with year-end 2018. In 2019, in total 817 homes were added to the investment portfolio (816 new-build homes and 1 transformation unit) and 1,336 units were sold.